Your 100% satisfaction is very important to us.
If for some reason, you need to return a product you purchased from the shop.hevishot.com website, please e-mail Environ-Metal Customer Service at: firstname.lastname@example.org or call us at (541) 367-3522. We will provide you with detailed instructions regarding how to process the return.
You may return the unused item in its original packaging within 60 days. A refund of the merchandise and any applicable taxes will be given however shipping and handling for the delivery and pick up will not be refunded. Refunds will be issued in the same method of payment as the original payment. ie. A purchase made with a credit card: a refund will be issued to the original account. Please note that we may request for you to email/send pictures of damaged or defective merchandise.